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At Karp Digital Solutions, we bring the next generation of customer support with Agentic AI, enabling automated, intelligent, and real-time assistance across all customer touchpoints. Our AI agents work independently and collaboratively—handling customer conversations, assisting internal teams, and orchestrating workflows across your enterprise systems.
Built for both external customers and internal support teams, our AI framework accelerates resolution, reduces operational load, and ensures consistent, high-quality experiences at scale.
AI agents manage queries related to orders, returns, product details, payments, warranty checks, delivery issues, and escalations—instantly and accurately.
Boost agent productivity with intelligent tools like real-time summarisation, reply drafting, macro automation, and lightning-fast knowledge search.
Our AI connects seamlessly with SAP, Salesforce, eCommerce platforms, WMS, POS, and more—executing tasks such as status checks, refunds, ticket updates, and data retrieval without human effort.
Unified orchestration with delivery partners, logistics systems, service centers, and payment gateways ensures smooth, end-to-end resolution.
At Karp Digital Solutions, we combine deep AI expertise with real-world support knowledge to deliver customer service that is faster, more accurate, and significantly more efficient. Our Agentic AI framework is built to understand customer intent, automate complex workflows, and integrate seamlessly with your existing systems—ensuring a smooth experience for both customers and internal teams.
Unlike standard chatbots, our AI agents take meaningful action: checking orders, initiating refunds, updating systems, summarizing tickets, and assisting human agents with intelligent recommendations. Every workflow is built to reduce effort, improve consistency, and maintain your brand’s tone of voice.
With scalable architecture, enterprise-grade security, and cross-platform integrations, we help you reduce ticket load, accelerate resolutions, and elevate customer satisfaction—without increasing support cost.
